Frequently Asked Questions

Straight answers on data security, cost, timelines and how our AI agents and training actually work for small law firms and engineering firms.

Does on-premise AI mean our data never leaves our business?

Yes. Our agents run on your own infrastructure, so the sensitive data you feed into them is never sent to a third-party cloud model provider. This is the core difference between what we build and off-the-shelf tools like ChatGPT or Copilot, where your inputs leave your business by design.

How is this different from just using ChatGPT or Microsoft Copilot?

General tools like ChatGPT and Copilot process your data on someone else's servers, which is a real concern if you're handling client or case data. We build and deploy agents that run inside your own infrastructure, so you get equivalent AI capability without sending sensitive information to a third party.

What does an AI agent actually do, in practice, for a small firm?

It depends on the agent, but typically it means handling a specific, repeatable piece of work end-to-end: drafting a first-pass response, extracting and structuring information from documents, or answering routine questions using your own knowledge base. Each agent we build is scoped to a concrete task your team already does, not a general-purpose chatbot.

How much does this cost for a small firm?

Cost depends on the scope of the agent and your existing infrastructure, and we scope this properly during the free initial consultation rather than quoting blind. Book a 30-minute call and we'll give you a clear cost picture before any commitment.

How long does implementation take?

Our typical engagement runs on a 100-day arc: a free 30-minute consultation on day one, a clear AI roadmap built around your data and infrastructure by day ten, and your team trained with AI running securely inside your own systems by day one hundred.

Do we need in-house technical staff to run this?

No. We design, build and deploy the agents, and our training is aimed at non-technical staff who'll use them day to day. You don't need an in-house engineering or IT team to adopt or maintain what we build.

What happens to our data if we stop working with Zero Point AI?

Because agents run on your own infrastructure, your data stays under your control throughout and after the engagement — there's no dependency on us continuing to hold or process it. Get in touch if you want the specifics of how this applies to your setup.

Is training included, or is it a separate engagement?

We offer three related services: bespoke AI agents, corporate AI training (in-person or online), and AI strategy consulting. Some clients start with strategy or an agent build and add training later; others start with training. We'll recommend the right starting point on your initial call.

Who is Zero Point AI for — do you only work with law firms?

Our core focus is small SME law firms and small engineering firms adopting AI into their workflows, but the underlying approach — on-premise, security-first AI agents and training — applies to any business handling sensitive data that wants AI capability without giving that data to a third party.

Still have a question? We're happy to talk it through.

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